Frequently Asked Questions About FynePDF

FynePDF is an AI document workspace. Describe a change and Smart Edit runs the steps; 15 document agents read, compare and verify with page citations. Every tool is free: 40+ tools to merge, split, compress, convert, sign, protect and edit PDFs in your browser, with no account, ads or installation. Smart Edit turns a request in plain words into steps you review and run. The AI tools and agents give one free answer per document and open up fully on paid plans. Desktop and mobile apps that run every tool locally with no limits are coming soon.

Yes, every PDF tool is free, with no account, card or ads. Free covers 10 tasks and 600MB of processing a day, 10 Smart Edit edits per file, an AI overview and one AI answer per document. Paid plans remove the daily limit and open up AI chat, agents, larger files and more storage. The desktop and mobile apps, coming soon, run every tool locally with no limits.

No account is required to use most tools. You can start working on your PDFs right away. Creating a free account unlocks your personal document library, cloud storage, and saves your usage history.

Yes. FynePDF runs in the browser on Windows, Mac, Linux, iOS and Android with nothing to install. Native desktop and mobile apps are coming soon; they run every tool locally, with no upload and no limits.

FynePDF works primarily with PDF files but also accepts Word (.docx), Excel (.xlsx), PowerPoint (.pptx), images (JPG, PNG, TIFF, GIF, BMP, WebP), EPUB, Markdown (.md), TXT, and webpage URLs. Many of these convert both to and from PDF.

FynePDF offers 40+ tools across six categories. Organize covers Merge, Split, Organize Pages, Extract Pages, Delete Pages, N-Up, and Rotate. Edit covers Annotate, Crop, Page Numbering, Edit Metadata, and Add Bookmarks. AI Tools covers Chat with PDF, Summarize, Compare PDF, Redact, OCR, and Create PDF. Secure covers Protect, Sign, Watermark, Unlock, and Flatten. Optimize covers Compress, Repair, Grayscale, Extract Graphics, and Parse. Convert covers Word, Excel, PowerPoint, Image, URL, Markdown, and EPUB to PDF, plus PDF to Word, Excel, Image, Markdown, LaTeX, EPUB, and PDF/A.

Every FynePDF tool is free with no ads, account or trial clock, where iLovePDF shows ads on its free plan, Smallpdf limits daily downloads and Acrobat charges to edit or convert. FynePDF also does what none of them do: Smart Edit turns a request in plain words into steps you review and run, Edit PDF changes the words in a file inside your browser, and 15 specialist agents read documents instead of just converting them. Side-by-side breakdowns are at fynepdf.com/compare.

Yes. FynePDF uses 256-bit TLS encryption for all file transfers, and files are stored on AWS S3 with enterprise-grade encryption at rest. Cloud-processed files are deleted within 15 minutes after processing, while AI files are deleted within 15 minutes after the session ends, unless saved to your Library. FynePDF staff never manually read your documents, and files are never sold or used for AI training.

No. Your documents are never used to train AI models, ours or anyone else's. FynePDF's AI features run on the Google Gemini API, and your files are sent only to produce the output you requested. Nothing is retained for training.

Standard cloud-processed files are deleted within 15 minutes after processing. AI files are deleted within 15 minutes after the session ends. If you save a file to your library, it stays there as long as your account is active. Free accounts keep files up to 100MB indefinitely, with no expiry.

It depends on the tool. Some editing tools, including Annotate, Sign, and Add Watermark, run locally in your browser. Cloud tools, including Compress, OCR, Redact, conversions, and AI features, upload files over an encrypted connection. Standard cloud files are deleted within 15 minutes after processing; AI files within 15 minutes after the session ends.

No. Your files are processed automatically and no member of our team reads, opens, or reviews their contents. Documents are not analyzed for any purpose beyond producing the output you asked for.

Yes. You can delete individual files from your library at any time, and deleting your account from account settings takes effect immediately, permanently removing your stored files. There is no waiting period and no recovery window, so download anything you want to keep first.

Yes. FynePDF is built with privacy in mind and complies with GDPR requirements, including your right to access and erase your data. Account deletion is immediate, processed files are removed after 15 minutes, and documents are never used for AI training. You can review the full Privacy Policy at fynepdf.com/legal.

FynePDF includes five core AI tools. Chat with PDF answers any question about your document. Summarize condenses long documents into key points. Compare PDF finds differences between two versions. OCR extracts searchable text from scans and images. Redact detects and permanently removes sensitive information.

FynePDF runs on the Google Gemini API, always the latest available model. We chose Gemini for its native PDF handling, which reads document structure directly rather than converting to plain text first, and for its processing speed on long documents.

AI output is a strong starting point, not a guaranteed one. Summaries, comparisons, redaction suggestions, and agent feedback should be reviewed before you rely on them for anything consequential, particularly legal, medical, or financial decisions. Always verify AI-generated results against the source document.

AI Agents are specialized assistants built for a single document type. The 15 current agents include Resume Review, Verify Legal Documents, NDA Clause Extractor, Bank Statement Analysis, APA/Citation Checker, Assignment Review, Case Brief Summarizer, Proposal Analyzer, Accessibility (WCAG) Checker, Claims and Denial Checker, and Medical Report Analyzer. Each gives expert-level feedback on its specific document type. Browse them all at fynepdf.com/ai/agents.

The tools never do. Every free user gets an AI document overview and one answer per document across Chat, Summarize, agents and Smart Edit plans. Paid plans are where AI opens up: unlimited interactions within the plan's allowance, larger files and priority processing.

FynePDF's OCR is built on Tesseract, which we run on our own servers. It recognises English and Nepali today, and more languages are planned. OCR runs automatically before any AI tool reads a scanned PDF, so you never have to switch it on.

Free includes 10 tasks and 600MB of processing a day, 500MB of storage, AI overviews and one AI answer per document. Professional is $10/month or $7/month billed annually, and removes the daily limit while adding 5GB of storage and higher file size limits. Premium is $20/month or $15/month billed annually, and adds priority processing, 15GB of storage, and 24/7 priority support. Enterprise offers custom limits for larger teams.

Yes. Annual billing saves you up to 30%. Professional drops from $10/month to $7/month billed annually, and Premium drops from $20/month to $15/month.

Yes. You can cancel from your account settings at any time, with no cancellation fees and no lock-in contract. Cancelling stops the next renewal but doesn't end your plan immediately, so you keep full access and your plan limits until the end of your current billing period. After that, your files stay accessible for 15 days so you can download anything you need.

Yes. You can request a refund within 14 days of your initial subscription purchase through Paddle or FynePDF support, using the email address tied to your subscription.

Yes. There are no restrictions on how you use FynePDF, on any plan including Free. Freelancers, agencies, businesses, and students are all welcome to use it for client work, commercial projects, or anything else.

The three most common causes are: the file exceeds the size limit for your plan, the format isn't supported, or the PDF is password protected. For a protected PDF, run it through the Unlock tool first. If none of those apply, try a different browser or check your connection.

Yes. Use the Unlock tool to remove the password before processing. You'll need to know the current password. The password is used only to decrypt the file during that session and is never stored or logged.

For damaged or corrupted PDFs, run the Repair tool first, then retry. For AI tools, try re-uploading the file, since incomplete uploads are the most common cause. If the problem persists, contact support.

Support level depends on your plan. Free users can reach us through our social channels. Professional includes standard email support. Premium includes priority 24/7 chat support. You can also reach us any time at fynepdf.com/contact-us.

FynePDF works on any modern browser, including Chrome, Firefox, Safari, and Edge, on both desktop and mobile. Keeping your browser updated is recommended, since the in-browser tools rely on current web standards.